Privacy Policy

Ixbet game Your Privacy Committed to Your Protection

When you create an account, play games, or make transactions on ixbet game — you deserve straight, simple answers about where your data goes, how it's protected, and who can access it. It's all here. Read on and have peace of mind.

Last updated: January 1, 2026
Security standards
Data EncryptionAES-256
Payment SecurityPCI DSS
Server Uptime99.9%
Data Protection Score98%
User Trust96%
SSL Certified GDPR Compliant 2FA Secured

How We Protect Your Information

Six Core Security Pillars

End-to-End Encryption

All your personal data and financial transactions are protected by AES-256 encryption — the same technology used by international banks.

Maximum Security
Your Data Is Never Sold

Ixbet game never sells your personal data to third parties. Sharing your information with advertisers or marketing companies is strictly against our policy.

Our Commitment
Two-factor login protection

With 2FA (Two-Factor Authentication) enabled, your account stays protected even if your password is compromised. A verification code will be sent to your mobile with every login.

2FA Protection
Secure Data Storage

Your data is stored in ISO 27001-certified data centers. Regular security audits ensure our servers remain secure at all times.

ISO 27001
PCI DSS Payment Security

All payment information is stored and processed in accordance with the Payment Card Industry Data Security Standard. Your bKash or Nagad details are never stored in plain text.

PCI DSS
Regular Security Audits

The ixbet game security team conducts penetration tests and vulnerability scans every month. Any vulnerabilities found are patched immediately.

Regular Audits
1

What Data We Collect

Ixbet game collects two types of information from you — what you provide directly, and what is gathered automatically through your use of the platform. We only collect what is strictly necessary to deliver our services.

Data type What information Why It Is Collected
Identity information Name, date of birth, NID number Age Verification & KYC
Contact Information Mobile number, email Account Registration & Support
Payment information Mobile banking number Deposits & Withdrawals
Device Information IP address, browser, OS Security & Fraud Prevention
Usage data Game history, bet records Service Improvement & Auditing

We never collect — nor do we need — your full bank account number, password, or PIN. No ixbet game staff member will ever ask for your password. If someone does, it's a scam.

2

How Your Information Is Used

Ixbet game uses your information only for specific, defined purposes. A legal basis is established for each purpose.

  • Service Operations: Account management, game connectivity, and transaction processing.
  • Security assurance: Detecting and preventing fraudulent activity.
  • Legal Obligation: Generating reports as required by regulatory authorities.
  • Service Improvement: Analyzing usage patterns to improve the platform.
  • Contact: Sending important updates, security alerts, and support-related communications.
  • Personalized Experience: Showing game suggestions and offers tailored to your preferences.
Please Note: You can opt out of marketing communications at any time. Go to "Notification Preferences" in your Account Settings to unsubscribe from promotional emails or SMS.
3

How Long Your Data Is Retained

Ixbet game does not retain your data longer than necessary. How long we keep it depends on the type of data and applicable legal requirements.

  • Active account data: retained for as long as your account remains active.
  • Closed account data: retained for up to 5 years after closure (legal obligation).
  • Financial transaction records: 7 years (as required by financial regulatory rules).
  • Support chat history: 2 years.
  • Log files and device data: 90 days.

Once the retention period expires, your data is securely deleted or permanently anonymized — at which point it can no longer be linked to you in any way.

4

Sharing Data with Third Parties

Ixbet game may share data with select third parties under limited circumstances and strict agreements. We never sell your information.

  • Payment processor: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • Game Provider: Companies such as Pragmatic Play and Evolution — for game operation purposes.
  • Law enforcement agencies: In response to a court order or lawful investigation.
  • Audit firm: For independent security audits — with limited and controlled access only.
A Data Processing Agreement (DPA) is always signed before sharing data with any third party. This agreement ensures they protect your data to the same standard and do not use it for any other purpose.
5

Cookie Policy

Ixbet game uses cookies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences.

You can delete or disable cookies at any time from your browser settings. Note that disabling essential cookies may affect certain features of the platform.

6

Your Privacy Rights

Ixbet game respects your privacy rights. You may exercise any of the following rights at any time:

📋
Right to Access

You may request to view what information we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

🚫
Right to Restrict Processing

You can object to the processing of your data for specific purposes.

📦
Right to Data Portability

You can request your data in a portable format (CSV/JSON).

↩️
Right to withdraw consent

You may withdraw consent from any consent-based processing at any time.

To exercise any of these rights, contact us via live chat or email. We typically respond within 72 hours.

7

Child & Minor Protection

Ixbet game strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

  • Age is verified at registration using your date of birth.
  • In suspicious cases, a National ID card or birth certificate may be requested.
  • If a user is confirmed to be a minor, their account will be immediately closed and their data permanently deleted.
If you believe your minor child is using ixbet game, contact our support team immediately. We will take action within 24 hours.
8

International Data Transfers

Ixbet game's servers and some partner organizations may be located outside Bangladesh. For international data transfers, we ensure:

  • The destination country or organization maintains adequate data protection standards.
  • Legal protection is ensured through the use of Standard Contractual Clauses (SCC).
  • The same level of encryption and protection applies to all transferred data.

Contact our support team for more details on where your data is stored.

9

Contact & Complaints

For any questions, complaints, or data-related requests regarding our Privacy Policy, feel free to reach out to us:

  • Email: support@ixbetgame.com
  • Live Chat: 24/7 Support in Bengali
  • Response time: Usually within 24–72 hours

This Privacy Policy was last updated on January 1, 2026Last updated on. Any future changes will be posted on this page, and you will be notified directly for significant updates.

Frequently Asked Questions

Two Important Questions About Cricket Betting & Tournaments Answered

To place cricket bets on ixbet game, go to the Sports Betting section from the top menu and select cricket. You'll see a full list of ongoing and upcoming matches. Click on any match to view all available betting markets for that game. Popular markets include Match Winner, Toss Winner, Method of First Dismissal, Total Runs (Over/Under), Top Batsman, Top Wicket-Taker, and many more. T20 matches typically offer 150–250 markets, with ODIs offering even more. For live matches, head to the In-Play tab to bet in real time at live odds. Full details on available markets can be found on the Sports Betting page.

ixbet game regularly hosts tournaments and leaderboard competitions where you can win cash prizes, free spins, or bonuses. To participate, you need a registered and logged-in account. Head to the "Rewards" or "Tournaments" page to browse active competitions, then click the join button to register your entry. The way points are earned varies by tournament — some award points for placing bets on specific games, while others are based on the size of your winnings. Each tournament runs for a set period — typically one week to one month. At the end, the top-ranked players receive their prizes. You can track your position on the leaderboard in real time. Full participation rules are clearly listed on each tournament's page.
🔐

Your Data Is Secure — Get Started Now

At ixbet game, your privacy is our top priority. Register in a safe, transparent environment and enjoy the thrill of gaming.

SSL Encrypted
Data Is Never Sold
GDPR Compliant
Support in Bangla
বাংলা